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Arjan de Jong

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Management of the complete (100% availability)platform of AMBER Alert by Jitscale.

About AMBER Alert

AMBER Alert is the nationwide alert system for urgent cases of missing children and child abductions. This system enables the police to immediately warn the Dutch population by means of PC and television screens, websites, email, text messages, instant messaging, television and radio, thus highly increasing the chances of a positive outcome.

Implementation Infrastructure by Jitscale

The AMBER Alert internet platform requires 100% availability. AMBER Alerts are only sent out in case of serious concern for the life or the health of a child. Jitscale was selected due to her expertise in the field of business-critical internet related platforms. Jitscale guarantees AMBER Alert 100% uptime, as the platform requires continuous availability in case of alerts.

The dedicated designed and constructed platform for AMBER Alert is a completely redundant  design all the way from the infrastructure layer to the application layers and database layers,  thanks to load balancing and failover techniques. All infrastructural parts, physical and virtualised servers, and various software layers, are pro-actively monitored and managed by Jitscale. In addition, the Wodan-technology developed by Jitscale is used for caching. Wodan reduced the load on the platform back-ends and ensures a better overall application performance.

In case of an AMBER Alert, the infrastructure and upper software layers are fully designed and implemented to handle brief peaks and, if necessary, enable structural upscaling. The traffic is divided across different servers to spread the load on the servers. AMBER Alert’s physical infrastructure is spread across multiple data centres, ensuring hypothetical failure of an entire data centre can be absorbed without downtime. In all data centres AMBER Alert has redundantly implemented VMware ESX platforms. Obviously all network devices in both data centres are fully redundant.

Cooperation between AMBER Alert and Jitscale

“As a father of two I have always been a great supporter of  the AMBER Alert initiative. I am glad to make a contribution by offering maximum system availability, scalability and flexibility. AMBER Alert selecting Jitscale is a recognition of our expertise,” says Eelco van Beek, CEO of  Jitscale.

Frank Hoen, managing director of software company Netpresenter, the company behind AMBER Alert Netherlands, explains: “About two years ago during a press conference Minister Hirsh Ballin officially gave the go-ahead for AMBER Alert Netherlands. Now AMBER Alert reaches millions of Dutch citizens within minutes. Something we didn’t dare dream last year. This explosive growth soon required an even more secure and fault-tolerant system. Over the last months the new IT-infrastructure has been extensively tested by Netpresenter and Jitscale. Unique to this new solution is the use of two separate data centres located in opposite ends of the country. This ensures a very secure set-up, in regard to the data of the participants and the participating organisations, but also in regard to availability. Jitscale exclusively offers 100 % uptime. So, an innovative infrastructure for an innovative system.”

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Arjan de Jong is Sales & Marketing Manager of Basefarm and has been working in the Internet industry since 1997.